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SOUL FOOD TRAY

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Grandma Jackie's Catering – We're Always In The Kitchen

At Grandma Jackie’s Catering, cooking isn't just what we do—it's who we are. Built on family traditions, love, and a passion for great food, we take pride in serving fresh, flavorful meals that bring people together.

From BBQ favorites and soul food classics to seafood boils, wings, homemade sides, and special event catering, every dish is prepared with care and attention to detail. We believe that great food starts in the kitchen, which is why we're always working to create delicious meals that keep our customers coming back for more.

Whether you're planning a family gathering, corporate event, birthday party, wedding, or community celebration, Grandma Jackie’s Catering is committed to providing quality food, generous portions, and outstanding service.

We're Always In The Kitchen means we're always preparing something special, always improving our recipes, and always ready to serve our community with food made from the heart.

Grandma Jackie's Catering
Serving Love One Plate At A Time.

📞 Book today for your next event and let us bring the flavor to you!

Privacy Policy

PRIVACY POLICY FOR GRANDMA JACKIE’S CATERING

Last Updated: May 22, 2026

Thank you for choosing Grandma Jackie’s Catering (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, protect, and share your information when you interact with our catering services, website, social media pages, online ordering platforms, phone communications, or events.

By using our services, placing orders, submitting inquiries, or interacting with us, you agree to the practices described in this Privacy Policy

PRIVACY POLICY FOR GRANDMA JACKIE’S CATERING

Last Updated: May 22, 2026

Thank you for choosing Grandma Jackie’s Catering (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, protect, and share your information when you interact with our catering services, website, social media pages, online ordering platforms, phone communications, or events.

By using our services, placing orders, submitting inquiries, or interacting with us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

* Full name
* Phone number
* Email address
* Billing and delivery address
* Payment information
* Event details and catering preferences

Automatically Collected Information

When visiting our website or social media pages, we may collect:

* IP address
* Browser type
* Device information
* Website usage activity
* Cookies and tracking data

2. How We Use Your Information

Grandma Jackie’s Catering may use your information to:

* Process catering orders and payments
* Deliver food and services
* Respond to questions or customer service requests
* Send updates about orders or events
* Improve our services and customer experience
* Send promotional offers, specials, or event announcements
* Maintain business records and legal compliance

3. Payment Information

Payments may be processed through secure third-party payment providers. Grandma Jackie’s Catering does not store full debit or credit card numbers on our servers.

4. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary to:

* Process payments
* Deliver services
* Operate our website or booking systems
* Comply with legal obligations

5. Cookies & Tracking Technologies

Our website or online platforms may use cookies and similar technologies to improve user experience, analyze traffic, and remember preferences.

You may disable cookies through your browser settings, though some features may not function properly.

6. Data Security

We take reasonable administrative, technical, and physical safeguards to help protect your information from unauthorized access, misuse, or disclosure.

However, no online transmission or electronic storage system is guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location, you may have the right to:

* Request access to your personal information
* Correct inaccurate information
* Request deletion of your information
* Opt out of promotional communications

To exercise these rights, contact us using the information below.

8. Children’s Privacy

Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

Grandma Jackie’s Catering reserves the right to update or modify this Privacy Policy at any time. Updated versions will be posted with a revised “Last Updated” date.

11. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

Grandma Jackie’s Catering
Phoenix, Arizona
Phone: [Your Phone Number]
Email: [Your Email Address]

This Privacy Policy template was informed by general small-business privacy policy guidance and templates.

Terms of Use

TERMS OF USE AND CONDITIONS OF PURCHASE

GRANDMA JACKIE’S CATERING

Last Updated: May 22, 2026

Welcome to Grandma Jackie’s Catering and our Terms of Use and Conditions of Purchase (“Terms”).

PLEASE CAREFULLY READ THESE TERMS BEFORE USING OUR SERVICES OR PLACING AN ORDER.

By accessing or using the services provided by Grandma Jackie’s Catering (“Company,” “we,” “us,” or “our”), including our website, social media pages, catering services, meal prep services, delivery services, online ordering platforms, and communications (collectively, the “Services”), you agree to be legally bound by these Terms.

If you do not agree with these Terms, please do not use our Services.

1. SERVICES PROVIDED

Grandma Jackie’s Catering provides:

Catering services
Meal preparation services
Food delivery
Event food services
Custom food orders
Online and phone ordering

Availability of menu items and services may change without notice.

2. ORDERING & PAYMENTS

All orders are subject to acceptance and availability.

By placing an order, you agree to:

Provide accurate payment and contact information
Pay all applicable fees and taxes
Follow any pickup or delivery instructions provided

Payments must be completed before services are rendered unless otherwise agreed in writing.

We reserve the right to refuse or cancel any order at our discretion.

3. CANCELLATIONS & REFUNDS

Cancellation requests must be submitted within a reasonable timeframe before the scheduled event or delivery date.

Refund eligibility may depend on:

Preparation status of the food
Timing of cancellation
Custom or large catering orders

Deposits for large events may be non-refundable.

4. FOOD ALLERGIES & HEALTH NOTICE

Customers are responsible for informing us of any food allergies or dietary restrictions before placing orders.

While we take precautions, Grandma Jackie’s Catering cannot guarantee that food products are completely free from allergens including:

Nuts
Dairy
Seafood
Wheat
Soy
Eggs

Consumption of our products is at the customer’s own risk.

5. DELIVERY TERMS

Delivery times are estimates and may vary due to:

Traffic
Weather
High order volume
Unforeseen circumstances

Customers must ensure someone is available to receive deliveries at the provided address.

6. INTELLECTUAL PROPERTY

All logos, branding, menu designs, photos, graphics, text, and content associated with Grandma Jackie’s Catering are owned by us and may not be copied, reproduced, or distributed without permission.

7. USER CONDUCT

You agree not to:

Use our Services unlawfully
Harass staff or representatives
Submit false orders or payment information
Attempt to interfere with our website or ordering systems

We reserve the right to deny service for violations of these Terms.

8. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Grandma Jackie’s Catering shall not be liable for:

Indirect or incidental damages
Delivery delays
Third-party service interruptions
Allergic reactions not disclosed in advance
Losses resulting from misuse of our Services

Our total liability shall not exceed the amount paid for the applicable order.

9. THIRD-PARTY SERVICES

We may use third-party providers for:

Payment processing
Delivery services
Online ordering
Marketing communications

We are not responsible for third-party website practices or service interruptions.

10. PRIVACY

Your use of our Services is also governed by our Privacy Policy.

11. CHANGES TO THESE TERMS

Grandma Jackie’s Catering reserves the right to update or modify these Terms at any time without prior notice.

Continued use of our Services after updates constitutes acceptance of the revised Terms.

12. GOVERNING LAW

These Terms shall be governed by and interpreted under the laws of the State of Arizona.

Any disputes arising from these Terms shall be resolved in the appropriate courts located in Arizona.

13. CONTACT INFORMATION

Grandma Jackie’s Catering
Phoenix, Arizona
Website: grandmajackiescatering.org

Legal Privacy Policy

Privacy Policy

PRIVACY POLICY FOR GRANDMA JACKIE'S CATERING

Last Updated: May 22, 2026

Thank you for choosing Grandma Jackie's Catering.

This Privacy Policy describes how information about you is collected, used and shared by Grandma Jackie's Catering and our employees, independent contractors, and other affiliates (collectively, "Grandma Jackie's," "we," "us" or "our") when you access or use the websites linked to this Privacy Policy, place orders, contact us, use our catering services, subscribe to our communications, or otherwise interact with us (collectively, the "Services"). By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent to our collection, use, and sharing of your information in the following ways.

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